Emergency dispatcher in England helps save Ont. woman who contacted wrong Durham police

Durham Constabulary in England (Durham Constabulary/Fb)

Emergency dispatchers in Durham, England have been in a position to help a girl in Ontario's Durham Area in a second of disaster after she known as the unsuitable police station.

Durham Constabulary in England mentioned they acquired a report on Wednesday afternoon utilizing their ‘dwell chat facility’ from an Ontario lady, greater than 4,500 kilometres away, who claimed an intruder was trying to interrupt into her Ajax residence.

In line with the English police power, the lady typed the message: “I need assistance, he's going to return, he's in the home” earlier than falling silent.

The power mentioned their dispatcher realized the error and was in a position to contact Durham Regional Police right here in Ontario, who have been despatched to the scene and located a 35-year-old male within the residence.

Police mentioned the suspect fled however was present in a close-by yard “the place he refused to obey officers’ requests,” including that the person was tasered in the course of the altercation.

The suspect was arrested, police say, “roughly half-hour after his sufferer first contacted police on the opposite facet of the Atlantic.”

Durham Regional Police confirmed the arrest and mentioned the suspect has now been charged with one depend of breaking and coming into, one depend of assault, one depend of forcible confinement, one depend of forcible detainer, one depend of failing to adjust to launch order and one depend of disobeying lawful order of courtroom.

“This was an uncommon incident and a really distressing scenario for the sufferer, however the workforce remained calm and managed to assist our Canadian colleagues resolve the scenario rapidly and professionally,” Insp. Andrea Arthur, head of the power’s management room in Durham, England, mentioned in an announcement issued Friday.

“If we will help in rescuing a weak sufferer in quick hazard, no matter the place they dwell, we'll do all we will to assist. On this case, we’re glad to be taught there was an arrest and, extra importantly, the sufferer is out of hazard and receiving the assistance she wants.”