A 26-year-old girl in England claimed that she was turned away from a flight after the airline refused to bend its rule about serving nuts regardless of her life-threatening allergy.

Sophie Draper, a Ph.D. researcher primarily based in Durham, England, was trying to take a flight from London Heathrow Airport to JFK Worldwide Airport in New York Metropolis in December. When she arrived for her flight, Draper mentioned she instructed American Airways representatives about her extreme nut allergy. Slightly than take the required precautions to guarantee her security, Draper instructed HuffPost UK that the airline refused to accommodate her medical situation.

Draper was allegedly instructed by the pinnacle of the cabin crew that they have been "contractually obliged to serve scorching combined nuts in first and enterprise class" and that it was "towards firm coverage" to make any bulletins or modifications associated to meals allergic reactions.

american airlines peanut allergy
A girl claims to have been kicked off a trans-Atlantic American Airways flight as a result of her extreme nut allergy. Above, an American Airways airplane is seen by the window at an airport. Scott Olson/Getty Photos

Draper's allergy applies to all types of tree nuts and may be triggered by airborne particles. The flight would have wanted to take away and never serve nuts in all lessons, not simply close to her in Financial system class, to ensure that her to be secure.

In response to concern from Draper's accomplice about her probably going into anaphylaxis over the Atlantic Ocean, one member of the flight crew allegedly requested if he knew find out how to use an EpiPen. From that time, the couple says their baggage was faraway from the airplane they usually have been escorted away to discover a new flight on a distinct airline.

"American Airways made me really feel like my well being and security and that of others with extreme meals allergic reactions shouldn't be necessary," Draper instructed HuffPost UK. "I've no management over my nut allergy and the hazard it presents to my life if I have been to enter anaphylaxis.

"Adults and youngsters with extreme nut allergic reactions already face many boundaries to journey and experiences, the least airways might do is take this well being situation critically by making acceptable bulletins and changing nuts with one other snack."

The couple was taken to British Airways to rearrange their flight plans. She mentioned that the brand new airline took in depth actions to make sure her security, eradicating nuts from the flight, making an announcement about her allergy to all passengers and advising every passenger personally inside a couple of rows of Draper's seat.

Draper initially spoke out on-line after which to HuffPost UK after not receiving a response from American Airways for over a month. After the outlet itself reached out, the airline issued an announcement and claimed to have responded to Draper.

"Defending the well being and security of those that fly with us is our precedence, and it is important to our objective of caring for our prospects as they journey," the assertion mentioned. "We remorse that we dissatisfied Ms. Draper and her journey accomplice throughout this journey, and our crew has reached out to apologize and listen to extra about their expertise."

Newsweek reached out to American Airways for remark.