Welcome to Season 2 of the Driving Podcast. Each week your host Lorraine Sommerfeld will team up with an expert to delve into topics that will resonate with you as a driver and as a consumer. The automotive world is moving so quickly, it’s easy to find yourself with more questions than answers — until now. The Driving Podcast will help you navigate the many aspects of vehicle ownership, whether you’ve owned one car or 10.
Maureen Harquail is the Chief Executive Officer and Registrar at OMVIC – Ontario’s vehicle sales regulator. In an industry that has found itself in unmatched upheaval, consumers need more than ever to know what their rights are – before they buy a vehicle, while they’re in the showroom or online, and even after the fact. Contracts, aftermarket upsells, all-in pricing (this one really matters), financing and dealer behaviour. OMVIC monitors all of it, through secret shoppers and your input. Learn about the compensation fund available to buyers who find themselves tangled with predatory or sanctioned seller. The car selling industry is different from province to province, but OMVIC makes a good case for the direction they all should be heading.
Please let us know what you want to hear about in future episodes in the comments below or by email to info@driving.ca — topics, questions, your experiences — we welcome your input.
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